Loyalty Management System
Members
Subscription Management Solutions;
Customer Relationship Management (CRM)
Individual Members, Companies and multi-level structures
User defined Classifications, Analysis, Levels, and other Group Codes
Multiple Address, Phone, Fax Email, Web contact details
Built-in Postcode validation
Member Qualifications, Application details
Sub-branch and Divisions supported
Billing
Direct Debit - Bank & Credit Cards
Payroll Deductions
Statements, Cheque, Money Order, B-Pay
Weekly, Fortnightly, Monthly, Quarterly, Half-year and Full Year
Multiple Billing plans, GST support, Special Levies
Adjustments, Waivers, Dishonours
Anniversary and Fixed-term billing
Products and Services
Products with groups and catalogues, discount structures supported
Individual or Company Invoicing
Online selling supported
Secure Payment Gateways
Supplier details management
Accounting & Integration
MYOB, Quickbooks and other integration with flexible GL account structures
Integration with popular Hotel Reservations Systems
Integration with popular Property Management Systems
Integration with popular Point Of Sale Systems
GST/VAT compliant
Full Debtors management capability
Detailed transaction history with Drill-down capability
Reporting and Analysis
Integrated Crystal Reporting module
Library of 100+ standard reports and Custom report setup available
Graphs and statistical analysis inbuilt
Historical reporting and archive facilities
Contact Management
Email Tracking
Call Centre with Alerts and Customisation capability
Document imaging and content management
Email and Mail Merge from within Membership system
SMS (Text Messaging)
Postcode DPID/barcoding available
Web, Mobile and Integration
Fully Integrated Website
Mobile access to key functions from Windows Phone, Google Android, Apple iPhone
Loyalty and Event Management
Earn points through Training, Events, Product Purchases, Accommodation, Food and Beverage
Redeem points to purchase products and services
Membership Cards including Smartcards and Magnetic Stripe support
Event Definition - Flexible for Training, Campaigning, Committees and more
Manage Flights, accommodation, Seating Plans
Invoice directly for events where billing is required
Miscellaneous
Security over all modules and functions including reports
Member changes logged for auditing
Template based Export features
XML interfaces to 3rd party applications
Based on standard Microsoft SQL server technology
